At CS Furniture, we are committed to providing a smooth, reliable, and convenient delivery experience. We offer local in-home delivery throughout the Greater Toronto Area (GTA), as well as shipping services across Canada and to the United States.

Local Delivery – Greater Toronto Area (GTA)

We offer free local delivery for eligible orders within the GTA, including locations within our designated 50 km delivery area.

Our local delivery service includes:

• Delivery to your room of choice

• Unpacking and basic assembly, if required

• Removal of packaging upon request

Estimated Delivery Time: 2–5 business days for in-stock items.

Free local delivery is subject to the product's shipping eligibility and delivery address. Any applicable delivery fees will be displayed at checkout.

Delivery Outside the GTA – Ontario

For customers located outside our local delivery area, we offer delivery services throughout eligible regions of Ontario.

Our standard distance-based delivery rates are:

Delivery Distance	Delivery Fee
Within 50 km	Free
50–100 km	$100 CAD
100–200 km	$250 CAD
Beyond 200 km	Contact us for a quote

Certain oversized items may be subject to additional or alternative shipping fees.

Delivery availability and applicable charges depend on your location, product dimensions, and the selected shipping method. Final shipping rates will be confirmed at checkout or through a custom quotation.

Shipping Across Canada

We offer shipping to eligible destinations across Canada through trusted shipping carriers, including Canada Post and Purolator, as well as specialized freight services for larger furniture items.

Shipping costs are determined by the destination, package dimensions, weight, and shipping method.

For oversized or pre-order furniture items, freight shipping rates may start at $400 CAD, depending on the applicable shipping profile and destination.

Please note:

• Standard parcel deliveries are generally delivered to the specified address.

• Oversized furniture shipments may be delivered to the building entrance, curbside, or designated delivery area.

• In-home delivery, unpacking, and assembly are not included with standard carrier or freight shipping unless explicitly confirmed.

• Additional charges may apply for remote locations, special handling, or delivery arrangements.

For oversized furniture or multiple-item orders, please contact us for a shipping quotation.

Shipping to the United States

We offer shipping to eligible destinations in the United States.

Shipping options include standard carrier services and freight delivery for oversized furniture.

Shipping fees vary depending on the destination, package dimensions, weight, and shipping method. Oversized pre-order furniture shipments may be subject to a standard shipping charge starting at $400 CAD.

Import duties, customs fees, taxes, and any applicable brokerage charges are the customer's responsibility unless otherwise specified.

Please contact us before ordering large furniture items to confirm shipping availability and costs.

Custom Orders & Out-of-Stock Items

For custom-made, pre-order, or out-of-stock furniture, please allow approximately 10 –12 weeks for production and delivery preparation.

Delivery timelines may vary depending on product availability, manufacturing schedules, shipping arrangements, and destination.

We will keep you informed throughout the process and contact you when your order is ready for delivery or shipment.

Order Processing

• In-stock orders are typically processed within 1–3 business days.

• Local delivery customers will receive confirmation once a delivery appointment has been scheduled.

• Orders shipped through third-party carriers will receive tracking information when available.

• Orders placed on weekends or statutory holidays will be processed on the next business day.

Please note that processing times are separate from estimated shipping transit times.

Delivery Terms & Conditions

To ensure a successful delivery, please review the following conditions:

1. Delivery Access: Customers must ensure that all entryways, hallways, elevators, staircases, and doorways are accessible and sufficiently sized to accommodate the furniture.

2. Receiving the Order: Someone must be present to receive local in-home deliveries at the scheduled time.

3. Condo & Apartment Deliveries: Customers are responsible for arranging elevator reservations, loading dock access, and any required building permissions in advance.

4. Failed Delivery Attempts: Additional delivery fees may apply if a delivery cannot be completed due to customer absence, incorrect address information, or restricted access.

5. Delivery Delays: Estimated delivery dates are not guaranteed. Delays caused by weather, transportation disruptions, customs clearance, or other circumstances beyond our control may occur.

6. Inspection Upon Delivery: Customers are encouraged to inspect their items upon receipt and report any visible damage or missing components as soon as possible.

Shipping Damage & Issues

If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery at csfurniture.ca@gmail.com, including your order number and photos of the issue.

We will review your claim and work with you to arrange an appropriate resolution in accordance with our Return & Exchange Policy and applicable consumer protection laws.

Contact Us

For shipping inquiries, custom delivery quotes, or special delivery arrangements, please contact us:

CS Furniture

Email: csfurniture.ca@gmail.com

Website: www.csfurniture.ca

We are happy to assist you in arranging the most suitable delivery option for your order.